Today’s marketers are expected to be data miners, publicity agents, graphic designers, copy writers, event managers, media buyers, content experts, social gurus, software engineers, multimedia producers and web wizards.
That’s a tall order. We help you meet the height requirements.
Existing Client Share of New Projects (2017)
Retainer Clients Renewing Contracts in 2018
Clients Achieving Revenue Growth in 2017
Clients Using BuzzTheory for Multiple Objectives
BuzzTheory News & Insights
PHOENIX – March 19th, 2018 - It's key to understand and assess all touch points through the eyes of the customer. This map shows common ones in a managed services customer journey. In our series on improving the customer experience, we’ve discussed how...read more
PHOENIX – March 19th, 2018 - If it seems you’re cursed by invisibility, try these four counterspells to break free. In our series on boosting customer intimacy, we’ve discussed how cloud-delivered computing and remotely managed IT reduces your...read more
Poll, Don’t Pester: 7 Ways to Measure Customer Experience at Key Touch Points Without Driving Customers Crazy
PHOENIX – March 19th, 2018 - Survey fatigue is a challenge we can all relate to. Don’t fall into the trap of making customers unhappy by perpetually asking them how happy they are. Touch points matter. As we discussed in our blog, "From Buzzword to...read more